This page explains which personal data is collected when you visit our building control platform, for what purposes it is processed, and what rights you have as a user. We treat your data confidentially and comply with the applicable data protection regulations in Austria.
The operator of the Building Climate platform is responsible for data processing on this website and can be reached at Scholzweg 88, 8720 Güssing, Austria. For questions regarding data protection, requests for information, or deletion requests, please contact info@mondevisclim.com or by phone at 0680 4412741. We typically respond to inquiries within 14 days.
When you visit our website, technical data such as IP address, browser type, operating system, and time of access are processed. If you communicate with us via the contact form or by email, we collect your name, email address, phone number, and the content of your message. As part of project inquiries regarding building automation, additional information about your building, existing HVAC systems, and energy consumption values may be processed.
The technical data is used to provide and secure the website, for error analysis, and to improve our offerings. Information from contact forms and emails is used exclusively to process your inquiry, prepare quotes, and provide technical advice on heating, ventilation, and air conditioning systems. Your data is only used for advertising purposes with your explicit consent.
Our website uses only technically necessary cookies that are required for the operation of the site. Furthermore, we do not use tracking cookies, advertising cookies, or analytics services that track your behavior beyond this site. Should we use analytics tools in the future, we will inform you in advance and obtain your consent.
Your data is only transmitted to third parties insofar as this is necessary to process your inquiry. This includes hosting providers that technically operate our website, as well as, where applicable, providers of email and form services. No disclosure to other third parties, such as for advertising purposes or to credit agencies, takes place. All service providers are contractually obligated to comply with data protection regulations.
We store technical access data for a maximum of 30 days. Information from contact inquiries is retained for as long as necessary to process your request and fulfill legal retention obligations, but generally no longer than three years after the matter is concluded. Your data is stored on servers within the European Union and protected against unauthorized access through technical and organizational measures.
You have the right to obtain information about the data we store, to have incorrect data corrected, and to request the deletion of your data. You may also request the restriction of processing and receive your data in a machine-readable format. You can revoke any consent granted at any time with effect for the future. Complaints can be submitted to the Austrian Data Protection Authority.
This website contains no false claims, no simulated urgency, and no fabricated recommendations. We do not refer to non-existent partnerships and do not promise results that we cannot verifiably substantiate. All statements regarding energy savings and efficiency improvements are based on traceable measurements and documented projects.
This privacy policy was last updated on January 15, 2025. We will adjust this page accordingly in the event of changes to our processing procedures or new legal requirements. The current version can always be found under this link.